1. Introduction

Welcome to Villanueva Clinical Laboratory ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website and mobile application ("Services"). By accessing or using our Services, you agree to these Terms. If you do not agree, please do not use our Services.

2. Services Provided

We provide clinical laboratory services, including but not limited to diagnostic testing, result reporting, and health consultations. The Services are provided for informational purposes only and are not a substitute for professional medical advice.

3. User Responsibilities

Accurate Information: You agree to provide accurate and complete information when using our Services.

Account Security: You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.

Prohibited Actions: You agree not to misuse our Services, including but not limited to engaging in fraudulent activities, disrupting the Services, or violating any applicable laws.

4. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our Services, you agree to the terms of our Privacy Policy, which can be found here.

5. Disclaimers

Medical Advice: The information provided by our Services is for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

Accuracy of Information: While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, or reliability of any information available through our Services.

6. Limitation of Liability

To the fullest extent permitted by law, Villanueva Clinical Laboratory and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Services.

7. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page, and your continued use of our Services after such changes are posted will constitute your acceptance of the new Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.

9. Contact Information

If you have any questions or concerns about these Terms, please contact us at info@villanuevalab.ph.